Guest: Kim - qualified Web Content writer

Step One: Boil your audience down to a set of principles

Honest picture of audience Jakob Nielsen ‘Your audience is selfish, lazy and ruthless’

  • Only thinking about their own needs - “Where is that what I need?, forget all this comprehensive content”
  • Lazy - don’t want work hard
  • Ruthless - will drop engangement quickly

Book: ‘Dont make me think’ - Steve Kroog

Quickest way to get what we want, and sacrifice all else

Bombardment of content, so the user is averse to lingering

Step Two: Make your content easy on the eye

Make content simple as possible

  • No introductions!
  • Short paragraphs! 2-3 lines
  • Short sentences! 16 words
  • Abundant subheadings
  • Abundant Sublines (what is a ‘subline’?)

Very ‘lookist’, audience is very disciminating on first glance

Get to the point, as fast as possible

Start with key message

Writing Frameworks

Book: ‘Letting of your words’ - Ginny ‘reddis’(?)

Structure content in terms of ‘bite’, ‘snack’, ‘meal’

  • ‘Bite’ Headline, hook: Statement of topic attention grabbing, clear, very easy to digest
  • ‘Snack’ Brief summary of main themes: Even 3 bullet points
  • ‘Meal’ Stratified by subheadings referring to bullets or main points of snack

** Good for Landing pages

Writing framework: GUSTA method - longer form writing

  • G: Grab attention
  • U: Understanding Show affinity with the issue the audience has, or the context they are in
  • S: Solution Describe the thing you are selling
  • T: Trust Addressing Questions, concerns
  • A: Action How much is the solution? “Buy it now”! Show how much it is

Kieran - Writing framework: ‘Problem, agitate, solution’

  • Outline problem
  • Agitate Extrapolate details of issue, get into nitty gritty
  • Show solution

Kim:

Get over yourself! Assume the audience won’t read a word you say

Tools

‘speechify’ Automated reader which reads your content back to you Does it have rhythm and pace?

‘onelook.com’ Alternative word suggestor (with contextual bearing??)

We are more intellectual when using simpler words, the output is more thoughtful